Volunteer at the spring community cafÉ

OVERVIEW
We are seeking enthusiastic and dedicated volunteers to help in our community café . Volunteers will support the Community Café  Managers in delivering excellent customer service, maintaining the café, and engaging with the community. This is a great opportunity to contribute to a vibrant community hub, gain valuable experience, and meet new people. 

KEY RESPONSIBILITIES

1. Customer Service:
– Greet and welcome customers warmly.
– Take customer orders and process payments.
– Serve food and beverages to customers.
– Handle customer inquiries and provide information about the café and its offerings.

2. Café Maintenance:
– Assist in setting up and closing down the cafe each day.
– Maintain cleanliness and hygiene standards in all areas of the café , including the kitchen, dining area, and restrooms.
– Wash dishes, clean tables, and ensure the café  is tidy and presentable at all times.

3. Stock Management:
– Help monitor stock levels and report low supplies to the manager.
– Assist with the receipt, storage, and organisation of deliveries.
– Restock shelves and display areas as needed.

4. Community Engagement:
– Support community events and group activities held in the café .
– Engage with customers and community members, fostering a friendly and inclusive atmosphere.
– Help promote community programs and initiatives.

5. Team Collaboration:
– Work collaboratively with other volunteers and staff members.
– Attend training sessions and team meetings as required.
– Provide feedback and suggestions to improve café  operations.

QUALIFICATIONS

  • Passion for Community Service: Enthusiasm for helping and engaging with the community.
  • Customer Service Skills: Ability to interact positively with customers and provide excellent service.
  • Reliability: Dependable and punctual, with a commitment to fulfilling scheduled shifts.
  • Team Player: Willingness to work as part of a team and support fellow volunteers and staff.
  • Adaptability: Flexibility to assist with various tasks and adapt to changing needs.
  • Basic Food Handling Knowledge: Understanding of basic food hygiene practices (training will be provided).

TIME COMMITMENT

  • Volunteers are asked to commit to a minimum of 4 hours per week.
  • Shifts are available on weekdays and weekends, with flexible scheduling options

BENEFITS

  • Experience: Gain valuable experience in customer service, hospitality, and community engagement.
  • Training: Receive training and support from experienced managers and team members.
  • Community Involvement: Make a positive impact in your community and meet new people.
  • Recognition: Be part of a supportive team that values your contributions.
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